Current Status
Not Enrolled
Price
Closed
Get Started
This course is currently closed

No matter the situation, a little empathy goes a long way toward showing customers they’re in good hands. That makes it a skill well worth developing. 

In this micro course, you’ll learn what empathy is, how it differs from sympathy, and why it’s pivotal in customer service. Then, you’ll learn how to understand your customers and speak empathetically.

Course Author: Amplified Training Solutions