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Whether you’re a new customer service rep or have been doing the job for years, there’s always room for improvement. Perhaps you’re strong in certain skill areas, like communicating and problem-solving, but you know other parts of your performance could use some attention.

In this micro course, you’ll learn how to take charge of your growth journey as a customer service professional. You’ll also get six strategies for accelerating your growth and taking your skills to the next level.

Course Author: Amplified Training Solutions