Current Status
Not Enrolled
Get Started
This course is currently closed

There’s no template for the perfect phone call. Every customer, issue, and situation will be unique.

However, there are principles to help you communicate effectively with customers by phone. Understanding how to apply them can make you a master of customer service phone calls. 

In this micro course, you’ll learn tips to master customer service phone calls and see how one business owner puts these strategies into action.

Course Author: Amplified Training Solutions