What happens after a new product launches? Some people might say it’s time to move on to the next big thing. But that would ignore an important opportunity that the release created: to find out how customers are reacting. 

In addition to keeping your business alive with their purchases, customers can also inspire positive change. Their feedback can give you the insight you need to improve your products and your organization continuously.

In this micro course, you’ll learn how to solicit feedback effectively. Then, you’ll explore ways to respond to feedback so that you can take full advantage of its benefits.

Course Author: Amplified Training Solutions